jb.tools

Terms and conditions of jb.tools

Last updated: November 11, 2026

These terms apply to every use of jb.tools: the app at app.jb.tools, the try-out site try.jb.tools and the tools in them. By signing up, or by using jb.tools for a business, you agree to them.

1. Who we are

jb.tools is a service of Joefster & Co S.r.l., trading as Jeroen Bults - online, Contrada Zazza 22, 62020 Gualdo (MC), Italy. VAT number IT01978090437, REA MC-197550. You can reach us at support@jb.tools or with "Ask a question" in the app.

In these terms, "we" means Joefster & Co S.r.l. and "you" means the business or person that signs up (the customer), represented by the owner of the account.

2. Your account

  1. The owner of the account manages the business in jb.tools: the tools, the team and the subscription.
  2. Your details must be correct and complete. Keep passwords secret, and switch on two-step verification where you can.
  3. You are responsible for what your team members do in jb.tools. Switch off a member who should no longer have access.
  4. jb.tools is meant for businesses and professionals. If you use it as a consumer, the rights the law gives consumers always apply.

3. The service

  1. You use the tools you have chosen. You can add or switch off tools yourself under Settings > Subscription.
  2. We keep improving jb.tools. We may change or replace features, as long as a tool keeps doing its main job. If we stop a tool you pay for, we tell you at least 30 days in advance, and you can cancel straight away.
  3. try.jb.tools is for trying things out with made-up data. Copies there are removed automatically. Never put real customer data in it.
  4. Some tools work with other services that you connect yourself, such as Mollie, Stripe, Google, Meta, Booking.com or your own website. Their own terms apply to those services, and we are not responsible for them.

4. Free trial and launch offers

  1. A new customer starts with a free trial of 30 days. You do not need to give payment details for it.
  2. Launch offers (free months and discounts) apply as shown when you sign up and under Settings > Subscription. They end as described there.
  3. After the free period your subscription continues at the prices of your price list, unless you cancel before that.

5. Prices and payment

  1. Prices are per month, excluding VAT, as shown on jb.tools and under Settings > Subscription. You pay for the tools you have and for the users above the free users, counted per day.
  2. When you sign up, you keep the price list of that day. We raise it at most once a year, from 1 January, by the inflation of the past year (the European HICP index) and never by more than 3%.
  3. Extra storage above what is included, and costs of third parties that you use through jb.tools (such as Italian e-invoices), are charged as shown in the app.
  4. On the first day of each month you receive the invoice for the past month. We collect it by direct debit when you have given a mandate, or you pay it through the link in the invoice. Payment is due within 14 days.
  5. If an invoice remains unpaid for 21 days after it is due, we may make your account read-only until it is paid. After 60 days we may end the subscription.

6. Term and cancellation

  1. The subscription runs per month, without a fixed term.
  2. The owner can cancel at any time, in the app when that option is there, or by mail to support@jb.tools. The cancellation takes effect at the end of the current calendar month. In your first paid month it takes effect straight away.
  3. The last month is charged per day. There is no cancellation fee.
  4. After the end you can read your data for 30 days and export it. After that we delete it. Copies in our backups disappear within another 30 days.
  5. You keep your own copy of invoices and other records that the law requires you to keep.
  6. Launch discounts and the price guarantee end when your data is deleted. If you come back within 30 days, you keep them.
  7. A website or hosting from Jeroen Bults - online (jb.web) is a separate agreement and is not ended by cancelling jb.tools.
  8. A consumer may withdraw within 14 days of signing up, without giving a reason.

7. Your data

  1. Your data stays yours. We use it only to provide jb.tools to you, and we never sell it.
  2. For the personal data of your guests, customers, contacts and team that you keep in jb.tools, you are the controller and we are the processor (article 28 GDPR). We process it only on your instructions, as needed to provide the tools you use.
  3. Everyone at our side who can see that data is bound to confidentiality. We secure it with appropriate measures, such as encryption of sensitive fields, two-step verification and nightly backups.
  4. We use these sub-processors: Hetzner (servers and file storage, Germany), Backblaze (backups, EU), Postmark (sending mail), Cloudflare (network and mail routing) and, only when you use a feature that needs it, Anthropic (AI suggestions), Openapi (Italian e-invoices) and Google (Search Console). Outside the EU we rely on the EU standard contractual clauses or an adequacy decision. We tell you in advance about a new sub-processor; you may object.
  5. We help you answer requests from the people whose data it is, and we tell you without undue delay about a data breach that affects your data.
  6. At the end of the subscription we delete your data as described in section 6.
  7. How we handle the personal data of our own customers and users is described in our privacy policy.

8. Fair use

You may not use jb.tools for anything illegal, for spam, or for content that infringes the rights of others. Newsletters go only to people who gave their consent. Do not try to break the security of jb.tools, to overload it, or to reach the data of other customers. If you do, we may block your account, after a warning where possible.

9. Availability and liability

  1. We do our best to keep jb.tools available and secure, but we cannot promise that it is never interrupted. Planned maintenance is announced when it affects you.
  2. Our liability towards a business customer is limited to the amount you paid us in the 12 months before the damage. We are not liable for indirect damage such as lost profit or lost bookings. These limits do not apply to damage caused by intent or gross negligence, nor to rights that the law does not allow to be limited.

10. Changes to these terms

We may change these terms. We tell you about a change at least 30 days before it takes effect, by mail or in the app. If you do not agree, you can cancel before then.

11. Applicable law

Italian law applies. Disputes with a business customer go to the court of Macerata. A consumer may also go to the court of the place where they live.